All orders can be returned online for a refund within 14 days . If you want to return your order to us there are lots of ways to do it. Exchanges are unavailable.
Free returns to Store
All orders can be returned in store, just take your despatch note and the goods you want to return, and the store team will be happy to assist you. Please note – Orders shipped direct from our brand partner must be returned directly to them using the free returns label. Once they’ve received the goods, the brand will then trigger a refund.
If you've ordered through an instore kiosk and would like to return an item, you will need to do this instore as we are unable to process returns for kiosk orders via our Distribution Centre.
Your refund will be processed at the till point. Please allow up to 5 days for it to show in your account. We can refund all payment methods in Store!
By Post
Click Here to arrange your return via our portal.
Once your order has been received by us we will process your refund within a few working days and we'll send you an email to let you know once it’s complete.
If you've purchased an item directly from our brand partner, you must return directly to them using the free returns label.
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